IBS is proud to be a solution provider offering a variety of different software products for global airlines such as airline reservation, cargo revenue accounting, tour booking, crew and hotel management systems. Glassdoor has 355 IBS Software reviews submitted anonymously by IBS Software employees. Read employee reviews and ratings on Glassdoor to decide if IBS Software is right for you. Glassdoor has 355 IBS Software reviews submitted anonymously by IBS Software employees. Read employee reviews and ratings on Glassdoor to decide if IBS Software is right for you. Binildas C Author. Chief Architect. VP & Head Technology at IBS Software Thiruvananthapuram, Kerala, India Information Technology and Services. Elmo Anywhere is simple and intuitive, so you’ll spend less time on paperwork and more time growing your business. Everything in the Cloud. Access our software from anywhere, at any time, on any device. We use the Microsoft Azure cloud to make sure your data is secure and available 24/7. Exceptional Support. Dec 16, 2015 IBS Software provides comprehensive, end-to-end new-generation IT systems to the global aviation industry across all process areas – airline passenger services, cargo operations, flight and crew operations, airport operations and aircraft maintenance engineering.
From Wikipedia, the free encyclopedia
| Type | Private Ltd |
|---|---|
| Founded | 1997 |
| Headquarters | Trivandrum, Technopark, Kerala, India |
| Key people | V. K. Mathews, Chairman, MD and CEO |
| Industry | Softwareservices |
| Services | Information technology servicesand solutions |
| Employees | 1742(As on January 1st, 2010) |
| Website | www.ibsplc.com |
IBS Software Services is a company that createsbusiness products and services in airline passenger services[1],airline and airport operations, airline cargo and logistics, oiland gas logistics, travel and cruise management and oceantransportation. IBS operates out of twelve business centers in theAmericas, Europe, Asia-Pacific, the Middle East andAfrica.
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Productfocus
IBS is one of the few information technology (IT) productcompanies in India, and a leading one in the world serving thetravel, transportation and logistics (TTL) industry. IT productcompanies are different from IT services companies. Productcompanies are at the higher end of the value chain, where they arethe architects, designers and builders of future products, whichshould address customers' needs 10–20 years ahead. Productcompanies have higher risks, and accordingly, higher returns ifsuccessful. For IBS, all 17 of its products in its six lines ofbusiness have been fully accepted by the industry.
IBS has invested over 4500 man-years in developing its products,which can be equated to US$750 million.
Contribution to the TTLindustry
IBS has contributed much to the industry it serves, forinstance:
- IBS has given airlines a viable migration option fromdecades-old legacy platforms by providing next generationtechnology platform to support the core process areas - be itpassenger services, cargo services, flight operations ordestination and leisure management[2].
- IBS provides new-generation airline cargo management[3]systems, integrating the cargo/freight chain from shipper toconsignee[4].
- IBS pioneered the concept of collaborating with end-users toform a Core group of Influence[5][6] toensure comprehensive functionality and validate the use of industrybest practices in its products.
- Another example is IBS’ iLogistics[7], aglobal logistics management system that is currently underimplementation with two Oil & Gas majors[8] inthe Fortune 10 category. iLogistics replaces close to a hundredother systems/methods earlier in use with the first client. Thesecond client has started using the iLogistics process as areference for introducing best practices for operational &process efficiency.
Clientele
A customer list of 150+ includes some of the biggest names inthe TTL domain, including Emirates, Cathay Pacific,Jet Airways, SouthAfrican Airways, Air New Zealand, Qatar Airways,Iberia, Vail Resorts Inc., BAA(London’s Heathrow and Gatwickairports), Cunard,CelebrityCruises, StarCruises, Orbitz Worldwide,LeisureLink, e-bookers, Alaska Air Vacations, Allegiant Air,Booking.com, Certified Vacations, Costco Travel, Elite IslandResorts, Fairmont Hotels and Resorts, GenaRes, Hyatt Hotels andResorts, IntraWest, Liberty GoGo Travel, Travel Impressions,Travelocity, TravelWorm, US Airways Vacations, Vegas.com,Harrah'sEntertaintment, MacaoDragon Company Limited, China Southern Airlines.
Recentachievements
- IBS has received the ‘Emerging Cargo IT Systems Provider of theYear’ award at Air Cargo India 2008[9][10]
- Recently, General Atlantic LLC invested 60 million USD in thecompany, one of the major PE investments going into an Indian ITproducts company.[11][12][13]
- IBS has been rated as one of the top 8 IT to watch, in India byRed Herring Inc., based out of California.[14]
Timeline
- 1997
- Commences operations from Technopark, Kerala, Trivandrum.
- Starts operations in Europe.
- 1998
- Lands the first large project from Atraxis AG, for creating arostering system for airports
- Starts business operations in the Middle East
- Initiates the re-engineering project on Crew TrainingManagement system of Swissair
- 1999
- Wins first contract from Mercator for Travel DocumentationValuation System. Beginning of a long-term relationship
- Sets up new office premises and additional infrastructurefacilities in Technopark, Trivandrum
- Sets up Center of Excellence for technology research andconsulting
- 2000
- Enters into Joint Venture partnership with Atraxis
- Becomes an ISO 9001 certified company
- Wins Millennium Award for Largest Successful Project fromMercator
- Awarded major contract for TPF maintenance
- Wins award for Best Exporter of Kerala for the Year
- Starts operations in the USA
- 2001
- Released the axsResource suite, the largest airport resourcemanagement software
- Launched IBS’ first product Proficient, the enterprise-wideproject management tool
- Lands the biggest contract from Mercator for a Cargo OperationsManagement Systems
- Forms alliances with Oracle Corporation, Sun Microsystems andBEA Systems
- Wins award for Best Exhibitor of Concept in IT 2000 Trade Fair,Kerala
- Retains Best Exporter of the Year award
- Starts operations in Australia
- V K Mathews, CEO, selected as one of the 10 Millennium Leadersof Kerala
- First project with SITA
- 2002
- Acquired TopAir, a flight management solution
- Opens IBS Technologies, a branch office in Zurich
- Extends operations to Travel, Transportation and Logisticssectors of oil industries
- Wins major contract for logistics with a Shell groupcompany
- Sets up 24x7 Customer Support Center (CSC)
- Expands the products portfolio to include iPort and iTrak
- Successfully assessed against SEI CMM Level 5
- Initiates iRes - the new-generation PSS for airlines
- 2003
- Re-certified against ISO 9001:2000 with TickIT
- Implemented the port management solution, iPort, at SharjahPort
- Developed Assorted Marine solutions for Shell
- Qatar Airways, one of the fastest-growing airlines in theworld, joins the IBS client list
- Delivered Chameleon, a cargo terminal operations system, forEmirates
- Acquired Avient Solutions (now IBS) from Honeywell
- Created Center of Excellence for Flight Operations at AvientSolutions
- Initiated the development of iCargo - a new-generation airlinescargo system
- 2004
- Launched the SmartCargo product
- Chameleon implementation for Emirates & DNATA
- Launched the Global Logistics Management System as a major lineof business
- Signs up with Emirates for Crew Tracking System
- Strategic partnership with Cendant Corporation for developingiRes a passenger services system for airlines.
- Signs up with Cathay Pacific for Crew Tracking System
- 2005
- Organizational restructuring to include Product Sales (LoB)function
- ItAli signs up as tenth European customer for TopAir
- Signs contract with BAA for delivery of enhanced version ofIDAHO for Terminal 5 at Heathrow
- Acquired 5.25 acres (21,200 m2) of landinside Technopark, for building own self-sufficient campus
- Signs up with First Choice Airways as launch customer forLINX
- Starts operations from second development center at Infopark,Cochin
- Three leading airlines join IBS to form a Core Group ofInfluence, for development of iCargo, IBS' new-generation cargoproduct
- iRes renamed as aiRES
- WestJet Airlines is announced as launch partner andco-development partner for aiRES [15]
- IBS opens its sixth development center in Cochin
- Shell International Exploration& Production (SIEP) toimplement IBS' solution iLogistics worldwide
- Avient Solutions (now IBS) becomes headquarters of IBS Europeoperations
- 2006
- IBS assessed against SEI PCMM Level 5
- IBS opens new office at Tokyo
- VISaer, Inc., an aviation maintenance and engineering softwarecompany signs additional agreements with IBS Americas for providingoffshore software development services
- Air NewZealand successfully implements iFly -IBS' new-generation StaffTravel Solution
- Avient Solutions (now IBS Software Services) signs an agreementwith RAK Airways forTopAir, a flight operations system
- IBS joins IBM’s ISV advantage for industries initiative, aprogram designed to provide independent solution vendors (ISVs)with technical and marketing support to help meet the specificneeds of travel and transportation companies
- Australian air Express joins the iCargo Core Group ofInfluence
- IBS announces the successful implementation of iFly at SouthAfrican Airways [16]
- Nippon Cargo Airlines (NCA),Japan's only cargo-specialist airline, signs an agreement becomingthe launch customer for iCargo - IBS’ Next Generation Air Cargo andLogistics Management System
- IBS acquires Discovery Travel Systems, L.P. (DTS), based inWashington DC, USA. DTS is a provider of business applicationsoftware products and services to the tour, cruise and travelindustry worldwide. This move marks IBS’ entry into the leisuretravel and tour industry
- IBS' SmartCargo wins two Cargo Airlines in North America, viz,CargoJet and Northern Air Cargo
- Hotel Booking Solutions Incorporated (HBSI) forges alliancewith IBS for Demand Management Systems in the HospitalityBusiness
- IBS announces its plans to take up floor space of32,000 square feet (3,000 m2) at the LeelaInfopark, at the Infopark Campus at Kochi, India
- IBS wins Best Exhibitor award at IT Kerala 2006, a premier ITevent organized jointly by the Government of Kerala, and the KeralaState IT Mission
- Awarded Best Performing IT company from Kerala as IT ExcellenceAwards 2005
- The IBS Campus Foundation Function at Technopark, Trivandrum,is formally inaugurated by the honorable Chief Minister of Kerala,V S Achuthanandan.
- 2007
- IBS Software Completes 10 Years.
- General Atlantic LLC invests USD $60 million in IBS for aminority stake.
- Vail Resorts Inc., USA, signs up for IBS’ Tour Partner, fortheir central reservations system.
- IBS obtains ISO 27001:2005 certification.
- RAK Airways signs up for aiRES, IBS’ new generation PassengerServices System.
- Iberia signs up for Avient Fleet, IBS’ airline fleet managementsystem.
- 2008
- Air Astana automates cargo operations with iCargo
- Austrian Airlines selects IBS’ next generation cargo managementsystem iCargo
- IBS signs deal with Maldives Ports Authority
- Implements iLogistics (Global Logistics Management System) atBritish Petroleum (BP).
- Air New Zealand signs up for IBS' iCargo
- IBS receives ‘Emerging Cargo IT Systems Provider of the Year’award at Air Cargo India 2008
- Opens 12th global center at Brigade Tech Park Bangalore.
- Avient Crew goes live at Jet Airways.[17][18][19][20][21][22][23][24]
- iCargo, the next generation cargo management system built byIBS went live at NCA, Japan on April 7, 2008, thus marking thebeginning of a new era of advanced cargo management systems.
- IBS sets up office at Toronto, Canada.
- IBS acquires US-based HBSi, a provider of IT solutions to the hospitalityindustry.
- IBS acquires US-based VISaer
- IBS becomes Microsoft Gold Certified Partner.
- Tokyo International Airport to operate on IBS' Cargo ManagementSolution
- Signs up with Oman Air for implementation of both Crew andFleet Management systems.
- KLM Royal Dutch Airlines opts for Crew ManagementSolution.
- Kingfisher Airlines opts for IBS’ Cargo Solution, iCargoNet, aSoftware as a Service (SaaS) version of IBS’ new-generation airlineCargo Management System.
- Maldivian, the national airline of Maldives, goes live withIBS’ Passenger Services System *aiRES in the Software as a Service(SaaS) mode
- Austrian Airlines selects IBS’ cargo management systemiCargo
- Air Astana automates cargo operations with iCargo
- Enerjet Chooses IBS' iFly for Passenger Services
- 2009
- easyCruise goes live with IBS’ Cruise Partner
- bmi selects IBS’ iFly for its Loyalty Management System
- IBS automates SpiceJet’s cargo operations
- IBS launches iFly Solution Suite
- SriLankan opts for IBS’ iFly to manage its loyalty system
- IBS’ iFly Solution for Malaysia Airlines
- OAG Cargo Solutions and IBS software announce strategicalliance
- Malaysia Airlines chooses IBS’ AvientCrew
- IBS launches AxleratorZ solution frameworks
- Fuji Dream Airlines deploys IBS’ Reservation System
- IBS makes a mark in Russia
- IBS and TRL to work together on road transportationsolutions
References
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- ^ACEXC (2008-02-21). 'IBS expands in India, signsdeal with Jet Airways'. Press release.http://www.acexc.com/newsdet.php?nid=588.
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